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| About Us Takara Jewellery are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the 'contact us' link on the website pages. |
| Making A Purchase Making a Purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. All payments are processed through the PayPal payment system. Your account will be debited at the time of ordering. In the unlikely event that an item you are have ordered be out of stock, we will reimburse using the same method in which it was paid for. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping and Handling is charged by three world zones as defined by The Royal Mail UK and International Delivery Service as: 'United Kingdom' 'The Rest of Europe' 'The Rest of the World'. The Shipping and Handling services employed by Takara Jewllery are as follows: Special Delivery Next Day service throughout the UK International Signed for Delivery throughout the Rest of Europe and the Rest of the World All costs (including Insurance Charges and Customs Duty) are the responsibility of the customer. |
| Delivery Schedule We aim to despatch your order within 1 business day from receipt of payment . International standard delivery orders aim to be delivered within 5 days of despatch. |
| Back Orders We do not back order goods |
| Tax Charges For orders made from the UK or the European Union 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01959 533 550. International +00 44 1959 533 550 or you may email us at takara.retail@ntlworld.com |
| Privacy Policy Takara Jewellery do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Our aim is your satisfaction. All of our products* come with a 28 day no quibble exchange or refund promise. Please mark clearly on your invoice which item you are returning, and post it to us, along with the returned goods. If you would like to exchange the returned item, please note your new selection on the returned invoice. Returned items should be in the same condition and packaging as they were despatched. The customer is liable for the full carridge cost of returned goods. Refunds and exchanges will only be made on receipt and inspection of goods. *For reasons of hygeine, refunds are not offered on earrings except in accordance with your statutory rights. Please Note: If you paid for your order by credit card, we will credit the amount of the returned goods to your card. |
| Remittance Terms All payments are processed through the PayPal payment system. Your account will be debited at the time of ordering. For customers outside the UK, payment will be taken from your Credit Card at the exchange rate at the time of transaction. For customers outside the UK, refunds will be paid to your Credit Card at the exchange rate at the time of transaction. All prices are displayed in UK pounds sterling. |
